LOG IN TROUBLES!

IDK WHAT HAPPENED, BUT NONE OF MY ACCOUNTS NOW CAN LOG IN SUCCESSFULLY.  IT GETS SO FAR AS TO LOAD THE CHARACTER TITLE, AND LOWER MENU ITEMS, BUT FURTHER LOADING JUST STOPS. CANNOT GET TO LOG IN ROOM. I PLAYED SHARKS VS ZOMBIES, AND WORD SEARCH SUCCESSFULLY. NEWS LOADS. WHEN SELECTED, I CLICKED TO GO TO FIRST COLONIAL ROOM BUT NOTHING HAPPENED. I GOT AN IM, FROM A FRIEND, BUT I COULD NOT REPLY. TRIED ON MY END TO SEND HELP, BUT IDK IF SUCCESSFUL.  I HAD UNCLE_EARTHBROWNGREEN SEND ONE FOR ME LAST NIGHT, AND I  SOMEHOW MADE IT TO CAKE PARTY WITH A DIFFERENT INTERFACE (IT WAS GREEN, WHERE I USE CLASSIC INTERFACE) BUT WAS NOT ABLE TO SEND TEXT UP. I USED THE NEW FX OK.
I TRIED DELETING EA, RESTARTING LAPTOP, AND RE DOWNLOADING EA AND INSTALLING AGAIN.  NO CHANGES.
PLEASE HELP, I MISS MY VFK!! AND IM MISSING OUT ON MANY THINGS... AND MY PLANTS NEED WATERING TOO. MISS MY FRIENDS.
THANK YOU FOR ALL YOU DO BACK THERE AND HOPEFULLY YOU CAN FIX IT.
HEARTS AND MEGA HUGS!
AUNTIE

Comments

  • edited May 23
    Hi @Auntie_Skybluepink

    We have reviewed everything and tried making some changes!   The next time you have a chance, could you try logging in again and see if everything works for you?

    We hope this helps!

    -Mintie
  • @Auntie_Skybluepink I had same issue yesterday evening and this morning. My mom had to go to cake party for us with her computer so I would not miss it. Since I could not fully log in. I am logged in now though fully and looks like staff have fixed it!

    waterfallglow signature

    my signature was drawn by waterfallglow (me)! I did this completely myself using Paint program. :) ^_^

  • VFK_Mintie said:

    Hi @Auntie_Skybluepink


    We have reviewed everything and tried making some changes!   The next time you have a chance, could you try logging in again and see if everything works for you?

    We hope this helps!

    -Mintie


    OK WILL TRY MINTIE! (CROSSING FINGERS!)

  • Auntie_Skybluepink said:

    VFK_Mintie said:

    Hi @Auntie_Skybluepink


    We have reviewed everything and tried making some changes!   The next time you have a chance, could you try logging in again and see if everything works for you?

    We hope this helps!

    -Mintie


    OK WILL TRY MINTIE! (CROSSING FINGERS!)

    I HAVE LEFT START ROOM AS THE MICRO ABYSS. I WAS ABLE TO LOAD TWO ACCOUNTS (DIDN'T HAVE TIME TO TEST OTHERS). I RAN THEM SIMULTANEOUSLY SUCCESSFULLY. LOGGED OUT AND BACK IN ALRIGHT. THE LOAD PAGE STILL FREEZES A MOMENT AT SAME SPOT, AND I DID GET A "EA NOT RESPONDING" FRAME (LOOKS SEE THRU AND SAYS THAT) BUT A LITTLE POP UP WINDOW GAVE ME CHOICE TO WAIT FOR PROGRAM. THANKFULLY WAS SHORT WAIT. I WAS SUPER HAPPY TO GET ON! THANK YOU FOR WORKING ON IT! MEGA HUGS!!

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