VFK_Mintie

Happy September! Halloween is now less than 60 days away! WOOOO!!! :D

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VFK_Mintie
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  • Hi @Auntie_Skybluepink We have reviewed everything and tried making some changes!   The next time you have a chance, could you try logging in again and see if everything works for you? We hope this helps! -Mintie
  • Hi @Guest373635 We can send you a Saved Game right after your find the key so you don't lose any progress!  Also you can skip any dialog in the game by pressing the space bar. To send you the Saved Game you can reply here with the e-mail you would …
  • Hi @MusicloverLCH, It sounds like you are doing fantastic on the mystery! Here is what you need to do: [spoiler] Take Clements poem you found, and compare it with the torn bandit message you have. To do this, click on torn message to bring it up, th…
  • Hi @Snicket! That is very interesting, what happens when you press the 1 or 2 keys on your keyboard which puts you in the classic walk motion or glide motion?  -Mintie
  • Hi @MackenzieB, We have sent you an e-mail containing the saved game including directions on how to copy it into the saved game folder. - Mintie
  • Hi @MackenzieB, Thank you so much for all the information it really helps! It looks like your computer has more than enough power to run the game quite well! I think I understand what has happened, in Walk Motion Mode it sounds like you were able to…
  • Hi @MackenzieB, That is really odd, we've never had anyone experience that before and we're so sorry to hear it spoiled the game.  If there is a way we can help please don't hesitate to let us know! We would definitely want to fix this issue and if …
  • Hi @Guest288872, Support received your e-mail and have replied, let us know if we can help any further! -Mintie
    in Help! Comment by VFK_Mintie April 22
  • Here is the information: As with Formula for Danger, you can find your saved game, by holding the Windows Key, and pressing R, to bring up the "Run Box". Then, paste the path below into the Run field, and press enter, or click OK: %APPDATA%\com.miss…
  • Hi @Nancy, If you haven't closed the game there will be an active save of your game, which you can get so you don't lose any progress. We are getting the information now! -Mintie 
  • Hi @BriefCrookedMove We have not received a saved game from those who are experiencing this, and we have been unable to recreate the problem on our side.  If you would like to send us a saved game where you are stuck, we could fix it, and also push…
  • Hi @kingofnewyork, We are pushing an update which will update that comment, as what really needs to be done is to turn back on the Generator by turning the red crank. This is a great find Kingofnewyork, excellent detective work! -Mintie
  • Hi @Kingofnewyork We are still checking into why you wouldn't be able to go to the lighted brush, however we haven't found a possible cause yet. A quicker way for us to find out what is going on would be if you could send us a saved game of where y…
  • Hi @Kingofnewyork We are looking into your issue and will have more information for you tomorrow! -Mintie
  • Hi @Nancy, Thank you so much for your saved game file, it enabled us to find the problem and issue an update so this won't happen to anyone else in the future! Good luck on finishing the mystery, you are an excellent detective! -Mintie
  • Hi @Nancy It sounds like you are a master sleuth!!   That is a very interesting condition you found! First are you able to save your game where you are?  If are you can, if you could send us the saved game we could fix your game to let you continue!…
  • Hi @luna!It sounds like you are doing great on the mystery!Do you have the Hermitage pamphlet in your hand when you click to speak with Pierre from far away?-Mintie
  • YAY!! CONGRATS!!@iamcat that is SOOOOO sweet!  They look adorable!  You are going to make an awesome cat mama to those two!
  • @Holly AWESOME COOKIES!!!  OMG OMG OMG OMG they look SUPER DELICIOUS!!  I can almost taste them!
  • Howdy @CoolSparklingToothbrush! The Miss Clue Jane Austen Mysteries could no longer be supported in the browser or the desktop client due to changes by adobe, and so are no longer available under the menu option.  The Chapter versions were also Beta…
  • Howdy! We want to thank everyone who participated in the newest poll!  It has been decided that the ability to look up and down in Cinematic Mode will be off by default in a future update! Additionally the option to skip dialog with the Space Bar is…
  • Howdy! We want to thank everyone who participated in the poll!  It has been decided that the ability to look up and down in Cinematic Mode will be off by default in a future update! Additionally the option to skip dialog with the Space Bar is in the…
  • OMG Thank you so much @Fonna! Those will definitely not be forgotten and they will be fixed as soon as they can! We really appreciate your long time support and enthusiasm and will make sure to put these are the top of the list! -Mintie
  • Howdy everyone! OMG!  There are only a few items left on this discussion and they will be addressed in the next few days and then a new thread will be posted for 2022 Item updates! Thank you to everyone for reporting!! -Mintie
  • Hi @AquaVelvet, We think we might have found the issue for you!  However, there is still more work to solve it, so in the mean time we would like to send you a saved game just after the point your game is closing on you. If you would like to send a …
  • Howdy @AquaVelvet, Thank you so much for the information, we will look into this right away to try and find out why it won't let you pass. We really appreciate you contacting us so we can find the issue and fix it! -Mintie
  • Hi @Emberlea!    Do you hear a cable moving sound in the area you are in?  If you don't it means the cable isn't running and the cart can't move.    To get the cart working again you need to climb down off the cliff and walk to the other station and…
  • Howdy @Fonna and @Flamanar! OMG!!  All things which have been mention here should be addressed in the next couple of days!  We always appreciate feedback and will endeavor to take care of anything we can that is reported! Also a separate forum is a …
  • Hi @AquaVelvet Thank you so much for checking your version number, you are all up to date then.  That means what you are running into needs to be fixed! Some additional information which would really help us to find the issue and fix it would be you…
  • From our newest poll, there are 2 more updates which will be coming soon! Update Double-Doors to both open when you click.Ability to turn off being able to look up and down in Cinematic Mode. -Mintie